Terms of service

OVERVIEW
Welcome to GLORIA SHOE! The terms "we", "us" and "our" refer to GLORIA SHOE. GLORIA SHOE operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). GLORIA SHOE is powered by Shopify, which enables us to provide the Services to you. 
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. GLORIA SHOE reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until GLORIA SHOE confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as GLORIA SHOE may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern. 

All prices are listed in PKR unless stated otherwise and may change without notice.

You agree to provide accurate billing and payment details. We reserve the right to cancel orders if incorrect or suspicious information is provided.

SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and may vary due to external factors. We are not responsible for delays caused by courier services or unforeseen circumstances.

SECTION 6 - INTELLECTUAL PROPERTY
All content on this website, including logos, text, images, graphics, and design, is the property of GLORIA SHOE or its licensors and is protected by the intellectual property laws of Pakistan and international laws. You may not copy, reproduce, or use any content without prior written permission.


SECTION 7 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 8 - RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with GLORIA SHOE.

Shopify is not responsible for any issues related to orders, products, or transactions made on our store. 

SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 10 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
We may occasionally have errors in product details, pricing, or availability. We reserve the right to correct such errors and cancel affected orders if necessary.


SECTION 12 - PROHIBITED USES
You agree not to misuse our website, including:

  • Engaging in illegal activities
  • Attempting to harm or disrupt the website
  • Providing false or misleading information


SECTION 13 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 14 - DISCLAIMER OF WARRANTIES
Our website and services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

SECTION 15 - LIMITATION OF LIABILITY
GLORIA SHOE shall not be liable for any indirect or consequential damages arising from the use of our website or products. 

SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold GLORIA SHOE harmless from any claims or damages resulting from your violation of these Terms. 

SECTION 17 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.

SECTION 18 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 - CONTACT INFORMATION

GLORIA SHOE
Al-Miraj Center, Main GT Road
Baghbanpura, Lahore, Pakistan

Email: abubakarmehboobalam@gmail.com
Phone: +92 302 1666381, +92 301 441 4077